Shipping & Delivery

Shipping & Delivery

SINGAPORE AND HONG KONG ORDERS

CHABINE ships all orders from its Singapore-based warehouse. Orders in Singapore will be sent with tracked local couriers, while deliveries to Hong Kong, Thailand, and Vietnam will be sent via international tracked couriers.

Delivery in Singapore is free for all orders over SGD $120, and competitive international shipping rates apply for other locations. If you are ordering from an international location, you will be offered a selection of shipment options at checkout with different rates.

We always ship with trackable postage options: CHABINE is not responsible for items lost in transit or any delays caused by couriers.

Local pickup is free and available from 25M Barker Road, 307497 Singapore. For more details, feel free to contact us at flanaganand@gmail.com. We’re always happy to assist!


INTERNATIONAL ORDERS

We currently ship to Hong Kong, Thailand, Vietnam, and more! Please check the shipping options at checkout and choose the rate/timeframe that best suits you.

We use only reputable international courier services and will provide a tracking number upon dispatch. If you have any questions regarding our international shipping service, please email us at flanaganand@gmail.com.


DISPATCH

CHABINE aims to pack and dispatch all orders within 1-3 business days after payment confirmation. Please use our estimated delivery times as a guide only.

⚠️ Important Notes:

  • CHABINE does not guarantee delivery dates, as they depend on courier logistics, customs processes, and authorization delays.
  • We are not responsible for delayed packages due to courier issues, especially during peak seasons.
  • We are not liable for missing parcels due to courier or customer errors, nor for stolen or tampered parcels.

For any delivery-related concerns, please email us at flanaganand@gmail.com with your order details. We will always do our best to assist you!


TRACKING YOUR ORDER

Once your order has been dispatched, if you have chosen tracked shipping, you will receive an email with your tracking details.

🚨 Didn’t receive a tracking email?

  • Check your junk/spam folder first!
  • If you still don’t find it, double-check that you provided the correct email address at checkout.
  • If you need assistance, email us with your order number at flanaganand@gmail.com and we’ll help you track your order.

Thank you for shopping with CHABINE, your go-to boutique for exclusive and stylish footwear in Singapore and beyond. Happy shopping! ✨